Introduction
Our client, a leading radiography service provider, relies on their bay safety system for critical operations. Ensuring the system is functional at all times is essential to their productivity and safety standards.
Challenge
The client faced a significant issue when water leaking down the walls of their bay infiltrated the emergency stop switch casing, damaging the electrical components. This compromised the bay’s safety system, making it inoperable and causing operational downtime. The client needed an urgent resolution to restore functionality and ensure the bay was safe for use.
Solution
After confirming that the water leak had been resolved, we prioritised the client’s request and dispatched one of our expert engineers to their site. The damaged switch was carefully removed and replaced with a new, fully functioning unit. Our engineer conducted a thorough test to verify that the switch integrated seamlessly with the safety system, ensuring the bay could be safely used for radiography operations once more.
Value Added
Our swift response and efficient service enabled the client to have their radiography bay fully operational within just two days of their initial call. By minimising downtime, we helped the client avoid delays in their critical operations, ensuring business continuity and maintaining their high safety standards.
Conclusion / Call to Action
At NDT Electronic Services, we pride ourselves on delivering quick turnarounds, expert service, and solutions that keep your operations running smoothly. Whether you need product repairs, servicing, or system upgrades, our team covers the whole of the British Isles and is ready to assist.
Stay safe and stay operational. Contact NDT Electronic Services today.
